How we can help

We offer a wide range of help and advice on all housing and homelessness issues. We have a team of advisers and solicitors who may be able to help you with your problem – and if we can’t help, we work with other agencies who can.

We have computers and telephones you can use to access the internet for advice, claim benefits, or bid on properties.

Issues we can deal with

  • homelessness, or worried you’ll soon become homeless
  • looking for accommodation
  • having problems with your landlord
  • being evicted or repossessed
  • debt problems
  • benefits issues
  • problems with disrepair
    need help going to court regarding your housing

Even if your problem isn’t listed above we may still be able to help – just give us a call to discuss.

Legal Advice National Helpline

0808 800 4444

The Gateshead Housing Company

Housing support helps people to develop and sustain their capacity to live independently.

Office hours:

9am–5pm, Monday–Friday

Out of hours:

6pm–8am weekdays, 24 hours on weekends
Phone: 0191 477 0844

Visit us

Housing and homeless advice:
10am–4pm, Mondays, Tuesdays, Thursdays and Fridays
Emergency homeless only:
1pm – 4pm, Wednesdays

Housing Advice Centre

If you need housing advice, are at risk of homelessness or are homeless and have nowhere to stay please contact the Housing Advice Centre. Staff at the Housing Advice Centre will assess your situation and give you free confidential advice with the aim of helping you to keep your home or assisting you to find one that meets your needs.